Contact Us

Black phone icon with sound waves.

Call Us

Black location pin icon.

Visit Us

Envelope icon with a black outline on a white background

Email Us

BMW Service FAQs

Frequently Asked Questions
Have questions about our BMW services, booking process, or what sets us apart? We’ve gathered answers to the most common questions Memphis drivers ask about Alpine Autoworks. Whether you’re curious about our warranty, parts quality, or how we handle communication and convenience, you’ll find the information you need to choose us with confidence.
  • What BMW models and years do you service?
    We specialize in all BMW models and years, from classic 1984 325s to the latest 750li and Minis. Our technicians are equipped to handle every generation and type of BMW.
  • Do you use original equipment parts for repairs?
    Yes, we use genuine OEM parts for all repairs and maintenance, ensuring the best performance and longevity for your BMW.
  • What warranty do you offer on repairs?
    We offer a 36-month/36,000-mile nationwide warranty on all repairs performed in our shop, providing you with peace of mind wherever you drive.
  • Can I get a ride or loaner car during my service?
    Absolutely! We offer pick-up and delivery, shuttle rides, and loaner cars for longer repairs to keep you moving while your BMW is in the shop.
  • How do you communicate service updates?
    We communicate via phone, text, or email based on your preference, keeping you informed about your BMW’s status throughout the repair process.

Loading map...